What is the distance from Sofitel Marrakech Palais Imperial & Spa to Jemaa el-Fnaa Square?
Sofitel Marrakech Palais Imperial & Spa is located 800 m from Jemaa el-Fnaa Square.
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Sofitel Marrakech Palais Imperial & Spa – A Favorite for Families in Marrakesh
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Key details
About the Hotel
Rue Haroun Errachid Hivernage, Marrakesh, 40000,
- Close to Jemaa el-Fna Square
Great
8.3
8.1
4.3
4.5
5-star luxury retreat in Marrakech
Accommodations
Sofitel Marrakech Palais Imperial & Spa offers a range of refined rooms and suites, with many providing views of the Atlas Mountains or lush gardens. Each room includes a terrace or balcony and features a marble bathroom with Nuxe Miel products. The prestigious
Dining Experiences
On-site dining options include
Wellness Facilities
The
Family Amenities
Sofitel Marrakech Palais Imperial & Spa provides
Location and Accessibility
The hotel is positioned in the
Highlights
Location: Hivernage district, 10 min from Medina
Rooms: Suites with garden or mountain views
Dining: L'Orangerie & La Haute Croissanterie
Wellness: Sofitel Spa & heated indoor pool
Family: Dedicated Kids Club with supervised activities
“Here's my take: the blending of French culinary sophistication with Moroccan authenticity makes for a compelling stay, plus the wellness spa offers treatments that feel genuinely rooted in local tradition. I think that the multiple dining options and proximity to the city's attractions are a real advantage for travelers eager to explore Marrakesh.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Deluxe Room Balcony Pool View2 persons30 sq. feet1 King-size bedAir conditioningHeatingroom details
- Superior King or Twin Room City View Balcony2 persons30 sq. feet1 King-size bedAir conditioningBalconyroom details
- Junior Suite Balcony Mountain Pool View2 persons54 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
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Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- Non-smoking rooms
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Golf course
- Table tennis
- Sports trainer
Guest Parking
- Electric kettle
- Dryer
Services
- Paid shuttle service
- Valet parking
- Pet amenities available
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Outdoor dining area
- Packed lunches
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
- Playpen
- Baby pushchair
- Children's buffet
- Board games
- Children's pool
- Children's play area
- Kids club
- Game room
Spa & Leisure
- Rooftop pool
- Plunge pool
- Indoor swimming pool
- Beach umbrellas
- Sun loungers
- Live entertainment
- Night club
- Sun terrace
- Garden area
- Leisure/ TV room
- Spa & wellness centre
- Solarium
- Sauna
- Turkish bath
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Patio
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- Direct dial telephone
- CD player
- AM/FM alarm clock
Room decor
- Carpeted floor
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Dining Onsite
At Sofitel Marrakech Palais Imperial & Spa, dining is a journey through Mediterranean flavors, with each venue offering distinctive culinary delights in enchanting settings. Guests can indulge in healthy spa-inspired dishes or savor iconic French cuisine while basking in the beauty of Marrakech's landscape.
Sofitel Marrakech Palais Imperial & Spa Location
Rue Haroun Errachid Hivernage, Marrakesh, 40000,
Explore Marrakesh
Explore Marrakech
Jemaa el-Fnaa
20 minutes' walk
A vibrant square filled with entertainment, food stalls, and performers. An evening visit reveals its magical atmosphere.
Koutoubia Mosque
20 minutes' walk
The largest mosque in Marrakech, known for its stunning minaret. Offers impressive architecture and historic significance.
Saadian Tombs
25 minutes' walk
Historical burial site dating back to the 16th century, featuring beautiful mosaics and serene gardens.
Palacio da Bahia
25 minutes' walk
A grand palace with stunning gardens and intricate design, reflecting the richness of Moroccan architecture.
Menara Gardens
25 minutes' drive
A picturesque park ideal for leisurely strolls and picnics, featuring a large reflecting pool and olive groves.
Hammam Spa Experience
5 minutes' walk
Relaxing spa experience to rejuvenate your body. Many local spas offer traditional treatments and massages.
Quad Biking
30 minutes' drive
Exciting off-road adventure on quad bikes through the stunning Moroccan desert landscapes. Booking in advance recommended.
Marrakech Souk Tour
20 minutes' walk
Guided tour through bustling markets showcasing traditional crafts, spices, and local life.
So Lounge Marrakech
1 minute' walk
Chic dining with a fusion menu and stylish decor, ideal for both casual meals and special occasions.
Comptoir Darna Marrakech
4 minutes' walk
An upbeat atmosphere offering Moroccan and international cuisine, accompanied by live entertainment.
Bazz'Art Lounge
2 minutes' walk
A fusion of art and cuisine, this lounge presents a creative menu in a stylish setting, perfect for casual dining.
La Table du Marche Marrakech
2 minutes' walk
Fresh, locally sourced ingredients make up the menu, with a cozy atmosphere perfect for family dinners.
Theatro Marrakech
7 minutes' walk
Vibrant venue featuring nightly shows with music and dance; perfect for a lively night out.
Palais Darkum
1 minute' walk
A stylish venue with a chic bar atmosphere, offering various themed nights and local DJs.
Café de la Poste
20 minutes' walk
Popular café renowned for its relaxing vibe; a great spot for coffee, snacks, and socializing.
Royal Theatre
10 minutes' drive
An architectural gem hosting world-class performances, including opera and ballet, in a stunning setting.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site for free.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs MAD 270 per person per day.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Arabic
Number of floors:
5
Number of rooms:
328
Former name
sofitel marrakech palais imperial and spa
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Cleanliness
Customer service
Warm outdoor pool
Luxurious environment
Weekend entertainment
Cons
No heat
Booking error
Unhelpful concierge
Guest reviewsbased on 3057 reviews
Robert from United Kingdom
Family with children
Agdal Prestige King Suite Balcony Mountain or Pool View
4 nights in November 2025
|
Reviewed: February 16, 2026
9.5/10
Great Hotel Experience
stylish ambiance spacious suite family friendly atmosphere
I appreciated a well designed hotel that fits the surroundings. The breakfast had a great variety and was delicious. I stayed in the Agdal Prestige King Suite Balcony Mountain or Pool View, it was spacious. The heated pool was very lovely. My children had a fantastic time in the kids' club. The hotel had a very family friendly atmosphere. I will definitely return here. The hotel provides excellent five star service. The team members are very polite and helpful. The housekeeping team was amazing. The pool was also fantastic.
I found that the windows were not soundproof, a bit of a distraction.
Dining
9/10
Breakfast had an extensive selection of fresh dishes. Staff provided great service in the dining area, ensuring all guests are well taken care of. Food quality was very high, with many options.
Service
10/10
Team members were very friendly, polite and helpful. The staff always responded promptly to requests. The concierge service was very informative and quick, helping with local directions.
0 Helpful
|
steven from united kingdom
Family with children
superior king or twin room city view balcony
4 nights in November 2025
|
Reviewed: February 05, 2026
6/10
mixed experience, some issues with service and room quality
worn room street noise
the heated pool was acceptable and provided a relaxing experience.
The room i received was not up to standard for a supposed five-star hotel. it was worn and seemed more akin to a four-star hotel. Cleanliness was not consistently maintained. i also found the noise from the street quite disruptive in my room.
0 Helpful
Hannah from United Kingdom
Single
Contemporary Deluxe Room Balcony Pool View
3 nights in November 2025
|
Reviewed: February 02, 2026
7/10
helpful staff prompt arrangement missing coffee incorrect charge
The staff was friendly, Rida at concierge helped arrange a hot air balloon trip promptly. Boujala at the pool lounge was very responsive. I appreciated that.
Cleaners did not replace coffee in the room. I asked repeatedly, but it never happened. Later, I got charged for items I did not have. That was disappointing.
0 Helpful
Hannah from United Kingdom
Family with children
Contemporary Deluxe Room Balcony Pool View
4 nights in November 2025
|
Reviewed: January 08, 2026
7/10
fresh juices delicious pastries carriage rate rude staff
The breakfast was fantastic. I especially liked the fresh juices and pastries. The pool was also superb. There were many guests, but we were well spread out.
The staff was not good at handling guest concerns. I asked for directions to the old town market, and the staff recommended a horse and carriage for an hourly rate. At the end, the driver could increase the price.
0 Helpful
Naomi from United Kingdom
Couple
Superior King or Twin Room City View Balcony
4 nights in November 2025
|
Reviewed: December 15, 2025
9.0/10
Excellent service and great location
friendly atmosphere excellent food attentive staff
I had such a great time here. the staff were excellent and always ready to assist. i enjoyed the l'orangerie restaurant. The food was great. the host, siham, made sure i was comfortable and satisfied.
my only slight issue was that i had to wait a bit for check-in.
Service
9/10
The staff members were pleasant and provided prompt service throughout the hotel. The cleaning staff ensured my room was super clean each day. Turndown service was a thoughtful addition, happening every evening.
Facilities
8/10
The pools are beautiful with comfortable seating areas available. The gym includes treadmills and stationary bikes for guest use. The hotel also offers a shopping mall within a short drive.
Dining
9/10
Breakfast offered a wide range of food options, including fresh omelets. The L'Orangerie restaurant is a must visit with its quality dishes. I particularly appreciated the friendly service there.
Rooms
9/10
My room was cleaned impeccably every day. I appreciated the turndown service that was provided each evening. The balcony offered a great space to relax with a city view.
Location
10/10
The hotel is located within walking distance of main attractions. I found that many restaurants were close by. Taxis to the medina cost approximately £4-£5.
0 Helpful
|
Malcolm from United Kingdom
Single
contemporary deluxe room balcony pool view
4 nights in November 2025
|
Reviewed: December 04, 2025
6/10
decent stay
good access hot air balloon slow check-in inattentive staff
the hotel location provided good access to nearby attractions. rida on concierge helped arrange a hot air balloon trip. i appreciated the assistance.
check-in was slow. food and drink orders were frustrating i waited 25 minutes for a bottle of water. the staff seemed inattentive.
0 Helpful
Evelyn from United Kingdom
Family with children
Superior King or Twin Room City View Balcony
3 nights in June 2025
|
Reviewed: July 30, 2025
7/10
kind host amazing breakfast poor service staff rudeness
Farah is an AMAZING host. She was very kind and professional. She was ALWAYS helpful, a SUPERSTAR!!! The breakfast and dinner buffet are the best I have ever seen. The selection on offer was insanely generous and diverse.
The staff are not good at handling guest concerns. Their problem-solving skills. For my last day, I asked for directions to the old town market and the staff recommended the horse and carriage for 200MAD. At the end of the tour, we found out its actually 200MAD per hour.
0 Helpful
Show more reviews
FAQs
About Sofitel Marrakech Palais Imperial & Spa
What dining options are available at Sofitel Marrakech Palais Imperial & Spa?
The hotel features three on-site restaurants including Le Jardin, L'Orangerie, and a bar called Palais Darkum.
Does Sofitel Marrakech Palais Imperial & Spa have a swimming pool?
The hotel has five swimming pools, including an outdoor pool and a heated indoor pool.
What are the check-in and check-out times at Sofitel Marrakech Palais Imperial & Spa?
Check-in time is at 15:00 and check-out time is by 12:00.
What amenities are included in the guest rooms at Sofitel Marrakech Palais Imperial & Spa?
Rooms feature air conditioning, a flat-screen TV, a private balcony, and coffee-making facilities.
How far is Sofitel Marrakech Palais Imperial & Spa from Marrakech Menara Airport?
The hotel is approximately a 10-minute drive from Marrakech Menara Airport.
Are pets allowed at Sofitel Marrakech Palais Imperial & Spa?
Pets are allowed on request at Sofitel Marrakech Palais Imperial & Spa, with potential charges applicable.
What wellness facilities does Sofitel Marrakech Palais Imperial & Spa offer?
The hotel features a spa, a fitness center, and wellness treatments including massages and a Turkish bath.
What children's amenities are available at Sofitel Marrakech Palais Imperial & Spa?
The hotel offers a kids' club, children's play area, babysitting services, and children's pool.
What attractions are near Sofitel Marrakech Palais Imperial & Spa?
Nearby attractions include Bahia Palace (1 km), Koutoubia Mosque, and Medersa Ben Youssef.
Does Sofitel Marrakech Palais Imperial & Spa provide any business services?
The hotel offers a business center and meeting facilities for guests needing to conduct business.
What is the theme of the accommodations at Sofitel Marrakech Palais Imperial & Spa?
The hotel's theme blends luxury and cultural exploration with French sophistication.
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